Privacy Policy

BLION GROUP LLC, doing business as BLIONSOFT ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information of visitors to blionsoft.com (the "Site") and individuals who contact us or use our services, in compliance with applicable Florida and federal law.

Please read this policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Who We Are

BLION GROUP LLC
2656 NW 97th Ave, Doral, FL 33172, United States
Email: info@blionsoft.com
Phone: +1 (786) 755-8237

We are a technology consulting firm providing CRM implementation, workflow automation, and custom software development services to businesses, primarily in South Florida.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Submit our contact form: name, email address, phone number, company name, and the content of your message.
• Book a consultation through our scheduling link (Google Calendar Appointments): name, email address, and phone number.
• Send us email or call us directly: any information contained in those communications.

2.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

• Log data: IP address, browser type and version, operating system, pages visited, date and time of visit, referring URL, and time spent on pages.
• Device data: device type, screen resolution, and language settings.
• Cookies and similar technologies: see our Cookie Policy for details.

2.3 Information We Do Not Collect

We do not collect:

• Sensitive personal information such as Social Security numbers, financial account numbers, health or medical data, or biometric data.
• Personal information from children under 13 years of age (see Section 11).
• Payment card information — we do not process payments through the Site.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services.
• To schedule and conduct consultations you have requested.
• To provide our services to clients with whom we enter into contracts.
• To improve the Site: analyzing usage patterns to optimize content and user experience.
• To send marketing communications only with your prior consent or, for existing contacts, within the scope of our prior business relationship, consistent with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.).
• To comply with legal obligations under applicable federal and Florida law.
• To protect our rights: to enforce our Terms of Service and protect against fraud, abuse, or legal claims.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Your consent, where you have expressly agreed (e.g., opting in to marketing communications).
• Performance of a contract or pre-contractual steps at your request (e.g., responding to a service inquiry).
• Legitimate interests of the Company (e.g., improving the Site, protecting against fraud), where those interests are not overridden by your rights.
• Compliance with legal obligations under applicable law.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

• Service providers who assist us in operating the Site and delivering services, subject to confidentiality obligations. These include:

• Legal and regulatory authorities, when required by law, court order, or governmental authority, including the Florida Department of Legal Affairs.
• Successors, in the event of a merger, acquisition, or sale of Company assets, subject to the same privacy protections described herein.
• Professional advisors (attorneys, accountants) under confidentiality obligations.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy;
• Comply with our legal obligations under Florida and federal law;
• Resolve disputes and enforce our agreements.

Contact form inquiries that do not result in a business relationship are retained for up to 24 months. Client records are retained for a minimum of 7 years from the end of the client relationship, consistent with Florida business record requirements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction, consistent with the requirements of the Florida Information Protection Act (FIPA), F.S. § 501.171.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Breach Notification — Florida FIPA Compliance

Pursuant to the Florida Information Protection Act, F.S. § 501.171, in the event of a breach of security affecting personal information, we will:

• Notify affected Florida residents within 30 days of determining that a breach has occurred, unless a shorter time is required by a law enforcement investigation.
• Notify the Florida Department of Legal Affairs if the breach affects more than 500 Florida residents.
• Provide notification via written letter, email, telephone, or prominent notice on the Site, as appropriate.

9. Your Rights and Choices

9.1 All Users

Regardless of your location, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to legal retention obligations.
• Opt-out of marketing communications: Unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us at info@blionsoft.com.
• Cookie preferences: Manage cookies through your browser settings. See our Cookie Policy.

9.2 Florida Residents

Florida residents may exercise the rights described above. If you believe your rights under Florida law have been violated, you may also file a complaint with the Florida Attorney General's Office:
myfloridalegal.com  |  1-866-9-NO-SCAM

9.3 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). We do not sell personal information as defined under California law. To exercise CCPA rights, contact us at info@blionsoft.com.

To exercise any of your rights, submit a written request to info@blionsoft.com. We will respond within 30 days. We may need to verify your identity before processing your request.

10. Third-Party Links

The Site may contain links to third-party websites (e.g., LinkedIn, Google Calendar). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

The Site is directed to business professionals and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly. If you believe we may have collected information from a child under 13, contact us at info@blionsoft.com.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective date" at the top of this page and, for material changes, provide prominent notice on the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. How to Contact Us

For questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact our Privacy Contact:

BLION GROUP LLC — Privacy Contact
2656 NW 97th Ave, Doral, FL 33172
Email: info@blionsoft.com
Phone: +1 (786) 755-8237